IBM Idea Factory

Joel Comm and IBM Ask ‘What is Delightful Customer Service?’

Here is a video I shot and edited for IBM’s Idea Factory as part of their #WantToDelight campaign.  This was filmed at the San Diego Convention Center. Shooting in this style and having things be so loose can only work when the talent is natural and comfortable on camera.  Thankfully Joel Comm likes to be on camera and talk to people.

Big ups to Youtube commenter Patricia S who gave kudos to my camera work.  Wherever and whoever you are, Patricia, you will always have a special place in my heart.

Pat S youtube comment